EBC Brakes Return Policy
The EBC Brakes warranty covers defects in materials or workmanship only. Warranty is for replacement of similar product or refund of purchase price only, excluding all labor and ancillary charges such as towing, installation, inconvenience, or need to purchase other products. The warranty is good for a period of six months from date of purchase or 10,000 miles of highway use, whichever comes first. Proof of mileage will be required. Warranty is invalid if product is used for any commercial purpose (taxi, limo or delivery service, etc), racing, rally, drifting, trackday experience driving, or any other form of competition. There is absolutely no warranty on any EBC product for race use. Warranty does not cover brake noise or normal wear and tear.
The EBC Brakes warranty covers defects in materials or workmanship only. Warranty is for replacement of similar product or refund of purchase price only, excluding all labor and ancillary charges such as towing, installation, inconvenience, or need to purchase other products. The warranty is valid for a period of six months from date of purchase or 10,000 miles of highway use, whichever comes first. Warranty is invalid if product is used for any commercial purpose (taxi, limo or delivery service, etc), racing, rally, drifting, trackday experience driving, or any other form of competition. There is absolutely no warranty on any EBC product for race use.
No warranty is offered for brake vibration suffered due to uneven rotor thickness wear after incorrect installation of brake rotors. Accurate mounting and checking of runout on brake rotors is critical at installation. Failure to check and correct runout can lead to brake vibration in the 3-5,000 miles lifetime period and is not a warrantable condition. The solution for vibration at this stage is to have the rotors turned or replaced and to thoroughly clean the mounting flange on the vehicle and carefully check for runout before returning the vehicle to use.
Even when installing NEW discs or rotors there can be vibration caused by runout due to hub and vehicle chassis alignment. To ensure smooth braking from first install, EBC strongly recommends having your NEW rotors skimmed with an on-vehicle brake lathe such as the Pro Cut lathe. Because the rotors are new this will only take the smallest amount of material from the disc - a maximum of 5 thousandths of an inch - and will not affect disc or rotor service life.