FAQ (Frequently Asked Questions)
Q: How do I order?
A: You can place your order online at any time using our secure shopping
cart, or by placing an order over the phone during our business hours. Please consult our business hours at the bottom of the page.
Q: How do I pay for my order?
A: We accept Visa & Mastercard, Discover, and American Express.
Q: How will my order be shipped?
A: We offer "Ground Shipping" for US orders ONLY (including
Alaska, Hawaii and Puerto Rico). For international shipping please contact
us at 800-663-1570, or customerservice@autoaccessoriesgarage.com.
Q: What are your shipping and handling rates?
A: Shipping and handling rates vary by product. Almost all of our items shipped within the continental U.S. come with Free Shipping, however, due to weight and occasional handling fees some of our products have a shipping charge. All shipping fees will be displayed on individual items before you add them to your shopping cart. For orders being shipped outside the continental U.S., we require you to contact us before placing an order so we can provide you with a shipping quote.
Q: How long does it take for the products to arrive?
A: Most items stocked ship within 1 to 3 days. Please allow up to 11 days for
delivery.
Q: What is your return policy?
A: Click here to read our Return Policy
Q: How do I check the status of my order?
A: We will email you an order tracking number when your order has shipped. Some of our products, including but not limited to custom seat and car covers, are custom made to order and require us to get the tracking information from the manufacturer. For such orders, please allow additional time for order status information.
