| Home > Customer Service > Return Policy |
| Shop with Complete confidence at Auto Accessories Garage. Your satisfaction is our number one priority. If for any reason you are not 100% satisfied with your purchase, just return the item within 30 days of shipment for an exchange or refund. |
| please select the following: |
- For return information on Coverking products please click here.
- For all other return information click here.
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| return guidelines |
- Before returning any item please call 1-800-663-1570 or email customerservice@autoaccessoriesgarage.com to receive instructions and an RGA number. No returns will be accepted without an RGA number. Please have your order number and full contact information available, along with the reason for your return.
- All returns must be shipped back in the original carton with the RGA number clearly marked on the outside of the box. Once the shipment is made, please email or call us with the tracking number.
- Merchandise must be in new and resalable condition. Must be shipped back in the original packaging and contain all hardware, components, instructions, etc.-everything that was originally included. We do not accept returns on used, painted or altered merchandise.
- We do not reimburse for any installation or labor charge. No exceptions.
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| return policies |
- Factory Defect or our error. Full refund including any original shipping and handling charges. We will send you a pre-paid shipping label.
- Customized Products. Monogramming and embroidered logos on Dash Mat, Premier Floor Mats, and other customized items cannot be returned or refunded except for defective items.
- Closeouts. All sales of closeout items are final, except for defective items.
- Customer ordering error, changed mind, etc. Customer is responsible for all return shipping charges. A 15% Restocking fee will apply.
- Exchanges. Customer is responsible for all return shipping charges. A 15% Restocking fee will apply. Exchanges will be made after our return center receives and inspects the merchandise.
- Credit or Refund. A credit or refund will be issued after our return center receives and inspects the merchandise. After inspection we will credit the card that was charged, less any applicable shipping charges, restocking fees or taxes.
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| coverking returns |
- Coverking custom made products may not be returned for credit or refund unless defective or the product is an incorrect pattern.
- Coverking products which are not custom made may be returned per our Return Guidelines and Policies.
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| coverking warranty |
| Coverking products have a one year warranty unless noted on the product pages. If a product fails under normal use during the warranty period, Coverking will repair or replace the product. Such warranty claims must be issued an RGA number. To obtain an RGA number, email returns@coverking.com . Include your Auto Accessories Garage order number, your full contact information, and a brief description of the reason for the return. |
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