BAK RollBak G2 Tonneau Cover

Well the cover and rails seem to be very nice quality; unfortunately the mounting hardware is the cheapest you could buy. If Bak spent $20 on stainless mounting hardware it would have gone a long way, but they did not and really diminishes of the overall quality as well as fit & finish. The clamps supplied are low quality, screws are complete garbage, and the instructions should have clearly explained the difference when installing with a bed liner or without. There are many companies out that make better products, I will not be buying anymore BAK products. As far as Auto Accessories Garage, they are excellent!

My second rollback cover...hardware has changed a little, possible cutting back on the quality on the clamps that hold the cover rails to the bed. Looks great!

What was supposed to be about a 45 minute install took almost 3 hours. The instructions need more work. I ran out of instructions before I ran out of parts. The first item to attach to my truck bed was the brackets. They were not marked Left or Right, but I got lucky and attached them to the correct side the first time. I mis-installed a couple of the shims at first and had to relocate. Didn't fully realize that clearance was needed behind the shim for the clamps until the shims were in place. My fault for not looking at the location a little closer. I still need to adjust the rails and clamps a little this weekend. Overall I am pleased with the appearance of the cover. Only time will tell as to the durability and functionality, but so far am pleased.The shipping time took just under two weeks from placing the order. The cover did not ship for almost a week after my credit card was charged. Not really an issue, but I would have preferred if the charge and the shipment were on the same day.Very pleased overall with the service and quality of the product.

UPS dented a rail but they were very happy to replace it. They also forgot the tail gate seal but shipped it quickly. Overall value is excellent but workmanship is 4 of 5 stars...

Pretty easy to install. The online video and the enclosed written instructions, however, were in conflict with each other. It was still easy to figure out. This is a great cover.

I was reluctant to purchase this product because I had read several bad reviews as far as installation was concerned on a competitors web site. I guess they have some not so smart people installing this product. This was one of the easiest product installs I've delt with. I did have one or two questions that were not very clear in the instruction manual, but the on line install video answered them for me. Product looks great, and operates as advertised. The only reason I give a 4 on performance is because I have yet to see how well it keeps water out while driving down the road in the rain.

The web site was easy to use, and very helpful. The ordering information and process was very easy. The delivery time was exactly as indicated, and the email followup acknowledgements let me know exactly where my order was.

The cover came two days early,I installed it in an hour and a half, then the next morning I try to roll open, no luck. So I crawl in and take it all apart! Then find the problem was the cover hangs up on the very end of the track, on the right side of the truck. No big deal, I adapt and now I can say I know how to do anything to that cover I need to to fix or upgrage it. Overall I am very happy with cover and the learning experience